Information we may hold about you
We collect your personal information in order to administer your memberships and subscriptions with Perform, process orders, payments or applications submitted by you. Also to administrate or otherwise carry out our obligations in relation to any agreement you have with us including any subscription to our service, verify your identity, anticipate and resolve problems with any services supplied to you. Further, to carry out market research and tracking of sales data and send you information about our services (if you have chosen to receive such information).
When you browse our Website, whether or not you are a member of Perform, register to receive our emails or complete a contact form we will collect user information such as your location, language, assumed gender, IP address, when you visit our Website, how you arrive on our Website, where you visit after our Website, the pages you visit on our Website, how long you spend browsing individual pages on our Website, how you interact with our Website, any forms you have completed and the browser and device you used to access our Website.
We also need to collect and process personal information about you (including your name, a user name, gender, birth date etc) in order to deliver our services to you. We may ask you for this information through our site, in person via the telephone or when you visit our facility.
When at our facility, photographs and video footage of training sessions and bootcamp classes are occasionally taken, to be used for marketing purposes (for use on our website, social media channels and in our email newsletter). Please inform Perform directly if you do not wish to be included in such footage/images.
We also take photos of individual clients for progress monitoring purposes. These images are not used for marketing purposes without the express written permission of the client.
Perform will not share your data with any third party other than those utilised to service our business.
Third party sites
We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our Sites and recommend that you check the policy of each site you visit.
Information about products and services
It is very important to us that we provide you with the highest level of service. In order to help us do this, where you have agreed to receive such information, from time to time we may send you details of products and services that may be of interest to you.
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time simply contact us. If you have another query relating to your information, please contact us.
We do not use any cookie that places information directly onto your local machine. We use a type of cookie called a session variable that stores information on the server whilst you are on our site. This is used solely to make sure your visit to our site is as enjoyable as possible.
Disclosing your information to others
Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). Our policy is not to sell or share data.